Monday, 1 June 2015

SkyDrive Pro does not sync anymore

In fact, SkyDrive pro is the replacement of the SharePoint 2010 ‘Workspace’ and it also integrates very well with Windows Explorer. That being said, SkyDrive Pro should also be able to sync SharePoint 2010 Document Libraries.  But for one or another reason, the current build of SkyDrive Pro had some problems to keep my SharePoint 2010 content synced.

I did a rename of my SharePoint folder located in my user directory, but that’s something SkyDrive Pro doesn’t really like (at least on my machine). The error I got was “An error occurred while attempting to synchronize this tool.”



It seems like it is indeed a bug with the current build of SkyDrive Pro. As for now, the only solution is to clear the SkyDrive Pro cache, and re-sync your library. So you will lose all settings. To clear your cache, close all your Office processes like groove.exe (which is SkyDrive Pro), msouc.exe,  msosync.exe, office library sync,…

Browse to “C:\Users\%username%\AppData\Local\Microsoft\Office\Spw” and delete all the content. (you will see that this is all related to groove and spw = SharePoint Workspace). Next, go to “C:\Users\%username%\AppData\Local\Microsoft\Office\15.0\OfficeFileCache” and also delete all content from this folder. This is where all the caching from your files are stored.

After you deleted everything,  you should be able to start SkyDrive Pro again (using “C:\Program Files\Microsoft Office\Office15\GROOVE.EXE“). You can now start configuring your clean environment. Good luck!



 

 

 

No comments:

Post a Comment